My course is locked. What do I do?

If your course is locked in the Training Center, you won’t be able to access or continue it until an administrator or Healthicity Support unlocks it.

Steps to resolve the issue:

• Contact your organization’s Training or System Administrator and request that the course be unlocked.
• If you’re unsure who your administrator is, contact Healthicity Support:
  • Email: support@healthicity.com
  • Phone: 877-777-9963

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