I took the test/quiz twice and it says I have no more attempts. Can you reset my test/quiz?

If you receive a message that you have no more attempts for a training test/quiz, Healthicity Support cannot reset it for you. The reset must be handled by your organization’s administrator.

What to Do:

1. Contact your administrator and ask them to reset your quiz attempts.
2. If you don’t know who your administrator is:
   • Email support@healthicity.com with your company name and training email address,
   • Or call 877-777-9963 during normal business hours for help.

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