Manually Reset a Course for One or Multiple Learners

Administrators can reset a learner’s course status when training needs to be retaken or corrected. Resetting a course sets the status to Not Started, allowing the learner to retake the course. This action can be applied to one or more learners at the same time.

Follow these steps to Manually Reset a Course:

1. Open the course you want to reset.

2. Click the People subtab to view the list of learners assigned to the course.

   

3. Select the learners whose course status you want to reset, by clicking the checkbox to the left of their name.

4. Click the Perform a bulk action on selected people dropdown.

   

5. Choose Reset course results from the menu.
6. In the confirmation pop-up, click Update to complete the reset.

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