Service Line – Healthicity Support

Each service line includes detailed information for an individual diagnosis, such as the Date of Service (DOS), Local Processing Code (LPC), modifier details, charges, and place of service. Users can add multiple service lines to maintain a record of each diagnosis, associated procedures, and services provided, ensuring accurate tracking and billing for every treatment episode.

When adding a new service line, the system auto-populates key fields to improve efficiency. If the first service line contains a Date of Service (DOS) and Place of Service (POS), those values are copied into each new service line group. Fee Schedule and RVU amounts are also automatically filled based on the assigned Fee Schedule. Line-specific fields such as Procedure Code, Modifier, Units, ICD-10-CM Points, Billed, and Paid remain blank for manual entry.

Note: The Audit Worksheet populates RVU and Charged/Allowed values based on payer and date of service (DOS). It uses the Audited Payer first, then the Reported Payer, and defaults to the National CMS Fee Schedule if no valid payer is available. DOS is determined using fields in priority order, from Line From DOS to Discharge Date. If no valid DOS is found, values remain blank.

Auditee can follow the steps below to add Service Line information in the Audit Worksheet:

After updating all the required patient information in the claim header section, scroll down to the Service Line to update individual diagnosis details.
Fill in the individual diagnosis detail in the required data element. Auditee can also use an icon to add additional audit result details.
To add the Result details, follow the Steps to add Additional Result Details.
The Add Service Line Item allows the auditee to add a new service line section for entering additional diagnosis details for the patient. Multiple service line items can be added as needed.

The newly added service line will appear below the existing ones. Use the icon to arrange the sequence of service lines, if required.
The Summary of the DOS will be displayed at the bottom of the Audit Worksheet. On the same screen, the auditee can also view the Chart Result and Audit Result for a comprehensive overview.
Refer to the Audit Worksheet Overview to return to the previous article and follow the Audit Worksheet instructions to complete the process.

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