Edit Columns

The Edit Columns panel allows users to customize which columns are displayed in the Queue page across multiple modules. Users can select, deselect, reorder, and reset columns to tailor the grid view based on their reporting and workflow needs.

Follow these steps to access and use Edit Column: 

1. Navigate to the Queue page in the Incident or Audit module.

2. Click the Edit Column button. The Edit Column window opens on the right side of the screen. For reference, the example images shown below are from the Incident Queue page.

   

3. Select the fields you want to include on the Queue page. The user can also use the Search your fields box to quickly find a specific column by name in the list.

   

4. Use the drag handle next to each field to change the column order.
   • Drag a field up or down to reposition it.

   • The updated order is immediately reflected in the Queue grid.

     

5. Column changes are applied automatically when the column is updated.
6. To retain the customized column layout for future use, click Save View. 
7. Use Quick Options:
   • Select All: Instantly select all available columns.
   • Sort Selected: Automatically organize checked fields.

   • Reset to Default: Revert the column layout to the original system default.

     

     ℹ️ Notes

     • Column visibility and order affect both the Queue display and exported data when Displayed Fields are selected in Download Settings.
     • Resetting to default removes any custom column configurations.

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